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User Guide


 

What is NAKAMI Web Shop?

NAKAMI Web Shop is an online shopping site operated by NAKAMI Seiki Co., Ltd.

  • productFrom 1 unitAvailable for order
  • Available payment methods (Credit card, bank transfer, PayPay)
  • Free shipping for orders over 100,000 yen
  • By the Customer Service Center
    Purchase consultation and technical support

 


 

How to order

STEP 1: Find a product
STEP 2: Log in
STEP 3: Purchase from cart or directly
STEP 4: Enter your shipping address and payment method
STEP5: Complete the annotation

 


 

postage

Shipping within Japan
1. Total product value under 100,000 yen: 1,500 yen
2. Total product amount over 100,000 yen: Free shipping
Shipping fees outside Japan
It depends on the weight of the product.HerePlease refer to ".

 


 

Ship Date

Shipping date: Varies, please contact us for specific details.
Contact method: ① Press "Let's talk!" at the bottom right for online communication (※Business hours: 9:00 AM to 6:00 PM (Japan time, working days))
     ②Contact Formfill in

 


 

Payment Method

Japanese Customers

  • Credit cards (Visa, JCB, American Express, Diners Club, Mastercard)
  • PayPay
  • Bank transfer

Overseas Customers

  • PayPal (opening)

*Please note that if you cancel your order for any reason, we will charge you a processing fee.

 


 

Cancellations, changes and returns

Cancellation and change of order
Typically, orders that have already been paid for cannot be canceled. If you wish to cancel for your own reasons, we cannot refund the fees. Thank you for your understanding. Additionally, please have your order number ready when you contact us.

Exchanges and returns
In case there is an initial defect in the product, or if it is damaged during delivery, or if a different product is delivered than the one ordered, we will exchange it for a good product.
Please note that shipping costs for returns due to customer convenience will be borne by the customer.
Please note that we cannot accept returns or exchanges in the following cases:
- Products that have been assembled or used once
・When purchasing a set product, only a portion of the product can be returned or exchanged
- Products that have been scratched or damaged due to customer reasons
- Products that have been delivered more than 8 days ago

*For inquiries regarding cancellations, changes to orders, exchanges, or returns,"Inquiry Form"Please contact us.

If you have any questions, please use the contact form below.

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