Cancellations, changes and returns
Regarding Order Cancellation and Changes
Generally, orders that have already been paid for cannot be canceled. If you wish to cancel for your own reasons, we cannot refund the cancellation fee. Thank you for your understanding. If you contact us, please have your order number ready.
Regarding Exchanges and Returns
In the event that there is an initial defect in the product, or if it was damaged during delivery, or if a different product was delivered than what was ordered, we will exchange it for a good product.
Please note that the shipping costs for returns due to customer reasons will be borne by the customer.
We cannot accept returns or exchanges in the following cases, so please understand.
・Products that have been assembled or used once
・Partial returns or exchanges of set products purchased
・Products that have been damaged or scratched due to customer responsibility
・Products that have passed more than 8 days after arrival
For inquiries regarding order cancellations, changes, exchanges, and returns, please contact us at
"Contact Form".